Menu Close
Close

Contact

We would love to hear
from you.

Get in touch

Let's start talking with us

If you require for any further information, Please feel free to contact us.

Head office

56, Kompleks Selayang Taman Perindustrian Selayang Baru Batu 8½, Jalan Ipoh 68100 Batu Caves, Selangor

Contact no

03-6138 0499

Send us a message

Get in touch

Let's start talking with us

Laoreet risus habitant blandit dictum aliquam odio vehicula sodales massa.

Contact no

03-6138 0499

Head office

56, Kompleks Selayang Taman Perindustrian Selayang Baru Batu 8½, Jalan Ipoh 68100 Batu Caves, Selangor

Send us a message

Scroll to Top

E - Warranty Registration

Terms & Condition of E-warranty

What's Cover under Dreamland Warranty?
  • Spring coil or wires defects
  • Defects that directly affect the performance of the mattress.
What's Not Cover under Dreamland Warranty?
  • Mattress fabric (including stains, burns, pilling due to human-made)
  • Customer preferences to firmness or comfort
  • Body indentation that less than 1.5 inches or 40mm
  • Handles (where fitted) – Handles shouldn’t be utilized to hold the entire weight of the mattress; rather, these handles should just be used to position the mattress.
  • Mattress in unsanitary condition
  • Damage due to abuse
  • Natural calamity (soiled or burned)
  • Mattress that sold “as is” or floor samples
  • Damage to mattresses as a result of an inadequate foundation. (A matching Dreamland foundation must be utilized with a Dreamland mattress for maximum performance. The warranty may be invalidated if the mattress sustains damage as a result of being used with a non-Dreamland foundation.)
  • Small production flaws that don’t affect the bed’s performance (eg. mis-stitching on quilting).
  • Damage due to improper storage. Dreamland mattresses should be stored flat.
  • New bed or mattress smell/odour
  • Mattresses made of viscoelastic foam might experience feel variations depending on the surronding temperature.